Legal
Privacy Notice.
Effective 5 November 2026. This notice explains what Shieh Management Sdn Bhd does with personal data collected through this website, under the Malaysian Personal Data Protection Act 2010 (Act 709). It describes the site that exists today: a public website with an enquiry form. There is no account to create here, no profile to complete, and no document upload.
What we collect
What you tell us in an enquiry: your name, work email, phone number, the organisation you are enquiring for, the programmes you are interested in, and anything you write about the outcome you need.
Your consent choice, where a form asks for it, together with the date and time it was given.
Technical context recorded automatically with an enquiry: the page you submitted from, the referring site, campaign parameters passed in the link (including advertising click identifiers), your IP address, and the time of the submission.
Nothing else. This site does not ask for payment details and does not collect health or other sensitive personal data.
Why we collect it
To answer your enquiry and, if you want it, to prepare an outline or proposal for your team.
To design and deliver training, and to administer it — including the records a claimable programme requires.
To measure whether the advertising we pay for is worth it, and to avoid duplicate or abusive submissions.
To keep records we are required or entitled to keep under Malaysian law, including for tax.
Advertising measurement
We use Google and Meta advertising tags. When you submit an enquiry, information about that conversion may be sent to the platform that referred you so that campaign performance can be measured. These tags are set only after you have submitted an enquiry or interacted with the site as described in our cookie practice, and the identifiers used are those the advertising platform already holds for you.
Who we share it with
On a need-to-know basis: our hosting and email providers; training partners, venues and content owners engaged to deliver the programme you ask about; and, where a programme is claimed, the bodies that administer that claim. We do not sell your personal data and we do not disclose it to parties with no role in the work.
How long we keep it
For as long as your enquiry or engagement is live, and afterwards for the period we are required or entitled to keep commercial and training records under Malaysian law. Enquiries that go nowhere are not kept indefinitely.
Where it is processed
Our website and database are hosted outside Malaysia, and the advertising and email services named above process data in their own regions. By submitting an enquiry you consent to that transfer for the purposes described here.
Your rights
You may ask to access and correct the personal data we hold about you, and you may ask us to stop contacting you, by writing to info@shiehmgmt.com. If you are dissatisfied with how we handle a request, you may complain to the Personal Data Protection Department. We do not use your data for automated decision-making that produces legal effects.
Security
The site is served over HTTPS, administrative access requires a signed-in staff account with a separately stored password, and enquiry data is not exposed through any public interface.